FAQ
You can contact us using the form below.Feel free to check our FAQ.
You can also reach us through our live chat, our average response time is 30 minutes.
If your inquiry is about an order, please include your order number.
Delivery and return
What are the delivery times ?
We commit to shipping your order within 72 business hours.
Your order is then delivered to your home by post within an average of 48 hours.
All deliveries have a tracking number.
How much is the shipping fee ?
Shipping is free for orders over 75$ in Canada.
For orders under 75$, the shipping fee is 5$
I didn't receive my follow-up link, what should i do ?
If you have not received a tracking link, please check your spam folder, it may be there.
Otherwise, please contact us by email.
Are shipments abroad possible ?
Yes, we offer tracked international shipping for 5 within 5 to 7 business days. However, if your geographic area is not covered by our service, please write to us at our mail and we will do everything possible to ensure you receive your order
My article doesn't suit me, what can i do ?
Our 300% satisfaction guarantee allows you to get a free refund up to 14 days after receiving your order if your item does not meet your expectations.
Before returning any items, please contact us.
For more information on returns and refunds, we invite you to read our refund policy.
Contact & paiement
What means of payment do you offer?
Here are the payment methods we offer:
- Visa
- MasterCard
- American Express
- Apple Pay
- PayPal
How to contact you?
For any questions, you can contact us by email athello@TechGlow.ca, via our contact form, or our online chat. Our response time is 30 minutes on average.
Do you offer environmentally friendly products?
What types of products do you offer?
We offer a wide range of beauty and wellness products: skincare treatments,essential oils.
What materials are used in your products?
We use a variety of high-quality ingredients, such as natural extracts, essential oils, and innovative formulas for our beauty and health products.
Each product is carefully selected for its effectiveness, quality, and benefits.
Do you offer environmentally friendly products?
Yes, we strive to offer environmentally-friendly products whenever possible.
We work with suppliers and artisans who share our commitment to sustainability and continuously seek eco-friendly options for our collection.